Fyzno Terms & Conditions

These Terms and Conditions ("Legal Terms") constitute a legally binding agreement made between you, whether personally or on behalf of an entity ("you"), and Fyzno ("Company," "we," "us," or "our"), concerning your access to and use of the website and any related media, channels, mobile websites, or other products or services (collectively, the "Services"). You agree that by accessing the Services, you have read, understood, and agreed to be bound by all of these Legal Terms.

IF YOU DO NOT AGREE WITH ALL OF THESE LEGAL TERMS, THEN YOU ARE EXPRESSLY PROHIBITED FROM USING THE SERVICES AND YOU MUST DISCONTINUE USE IMMEDIATELY. Supplemental terms and conditions or documents that may be posted on the Services from time to time are hereby expressly incorporated herein by reference.

For purposes of these Legal Terms: (a) "Company," "we," "us," or "our" refers to Fyzno, a business established under the laws of the Netherlands; (b) "Services" means the website located at https://fyzno.com and any related products, platforms, applications, software, hosting services, domain services, digital goods, APIs, or other services provided by the Company; (c) "User," "you," or "your" means any individual or legal entity that accesses or uses the Services, whether as a consumer or business; (d) "Content" means all information, text, graphics, data, software, scripts, images, audio, video, code, documentation, and other materials made available through the Services; (e) "Account" means any account, profile, or credentials created to access the Services.

Any capitalized terms not otherwise defined herein shall have the meanings ascribed to them elsewhere in these Legal Terms. The use of the singular includes the plural and vice versa. Headings are for convenience only and shall not affect interpretation.

You agree to provide current, complete, and accurate purchase and account information for all purchases made via the Services. Prices, fees, and billing cycles are subject to change at any time at the Company's sole discretion.

By submitting payment information, you authorize us to charge all applicable fees, including recurring fees, taxes, and surcharges, to your selected payment method. Failure to pay any amounts due may result in suspension or termination of Services.

Subscription-based Services will automatically renew unless canceled prior to the renewal date. You are solely responsible for managing your subscription settings and cancellations.

No refunds or credits will be provided for partial subscription periods, except where required by applicable law.

We reserve the right, without limitation and at our sole discretion, to suspend, restrict, disable, seize, reclaim, or terminate access to any Services, including but not limited to hosted domains, accounts, data, or content, if any payment is overdue, declined, reversed, charged back, or otherwise unpaid.

Failure or inability to pay any fees when due constitutes a material breach of these Legal Terms. The Company shall not be liable for any loss of data, revenue, access, or functionality resulting from enforcement of this section.

We run a single primary node today, in OVHcloud's Gravelines site (datacenter RBX9), with a documented failover design and encrypted off-site backups held in Strasbourg. We are actively implementing a second operational node plus a separate backup node; the migration plan is written down and progress is public at /status.

We don't pretend to multi-region high availability we haven't shipped yet, and we don't sell uptime we can't measure. The only outage on record is the 4-minute upstream blip on 22 February 2026 caused by OVH themselves during scheduled RBX9 backbone maintenance; every affected customer was contacted within 24 hours and we confirmed nothing was missed.

When something is wrong, we contact you as soon as we know, usually within minutes, sometimes within the same business day. We figure out the next step together. The next step can be a prorated refund for the affected period, a free extension of the term at no cost, or hands-on help getting your environment back on track. We don't bury incidents behind tiered SLAs; if we miss the bar, we make it right.

You may not access or use the Services for any purpose other than that for which we make the Services available. The Services may not be used in connection with any commercial endeavors except those that are specifically endorsed or approved by us.

As a User of the Services, you agree not to:

• Systematically retrieve data or Content from the Services to create or compile, directly or indirectly, a collection, compilation, database, or directory without written permission from us;
• Make any unauthorized use of the Services, including collecting usernames and/or email addresses of users by electronic or other means;
• Circumvent, disable, or otherwise interfere with security-related features of the Services;
• Engage in unauthorized framing of or linking to the Services;
• Trick, defraud, or mislead us or other users;
• Use the Services in a manner inconsistent with any applicable laws or regulations;
• Attempt to impersonate another user or person;
• Interfere with, disrupt, or create an undue burden on the Services or the networks or services connected to the Services;
• Use the Services to advertise or offer to sell goods and services except as expressly permitted.

The Services may invite you to chat, contribute to, or participate in blogs, message boards, online forums, and other functionality, and may provide you with the opportunity to create, submit, post, display, transmit, perform, publish, distribute, or broadcast content and materials to us or on the Services.

You represent and warrant that all Contributions comply with applicable laws and do not infringe the rights of any third party.

Unless otherwise indicated, the Services, including all source code, databases, functionality, software, website designs, audio, video, text, photographs, graphics, trademarks, service marks, and logos (collectively, the "Intellectual Property") are owned or controlled by us or licensed to us, and are protected by copyright, trademark, and other intellectual property laws and unfair competition laws of the Netherlands, the European Union, the United States, and international conventions.

Except as expressly provided herein, no part of the Services or Intellectual Property may be copied, reproduced, aggregated, republished, uploaded, posted, publicly displayed, encoded, translated, transmitted, distributed, sold, licensed, or otherwise exploited for any commercial purpose whatsoever, without our express prior written permission.

Subject to your compliance with these Legal Terms, we grant you a limited, non-exclusive, non-transferable, revocable license to access and use the Services solely for your internal, lawful purposes. This license shall automatically terminate upon any breach of these Legal Terms.

We may provide you areas on the Services to leave reviews or ratings. When posting a review, you must comply with the following criteria: (1) you should have firsthand experience; (2) your reviews should not contain offensive language; (3) your reviews should not contain discriminatory references; and (4) you should not be affiliated with competitors.

The Services may contain links to other websites or content belonging to or originating from third parties. Such links are provided solely as a convenience and do not imply endorsement.

We do not investigate, monitor, or check such third-party websites for accuracy, appropriateness, or completeness and are not responsible for them.

We reserve the right, but not the obligation, to: (a) monitor the Services for violations of these Legal Terms; (b) take appropriate legal action against anyone who, in our sole discretion, violates the law or these Legal Terms; (c) refuse, restrict, limit, suspend, terminate, or disable your access to the Services, in whole or in part, at any time, with or without notice; and (d) otherwise manage the Services in a manner designed to protect our rights and property and facilitate the proper functioning of the Services.

You acknowledge and agree that we have no liability to you or any third party for any action taken pursuant to this section.

We care about data privacy and security. Our Privacy Policy, published at https://fyzno.com/legal/privacy, describes what personal data we collect in connection with the Services, the purposes and legal bases for that processing, the retention periods after which data is deleted, and the rights available to data subjects.

All personal data processed in connection with the Services is handled in accordance with applicable data protection laws, including the General Data Protection Regulation (EU) 2016/679 ("GDPR") and the Dutch GDPR Implementation Act (Uitvoeringswet AVG).

The Privacy Policy is incorporated into these Legal Terms by reference. By using the Services, you acknowledge that you have read and understood the Privacy Policy as published at the address above.

We respect the intellectual property rights of others and expect users of the Services to do the same. We may, in appropriate circumstances and at our discretion, disable or terminate the accounts of users who repeatedly infringe intellectual property rights.

Any notice of alleged infringement must comply with applicable EU directives or, where applicable, the Digital Millennium Copyright Act (DMCA).

These Legal Terms shall remain in full force and effect while you use the Services. WITHOUT LIMITING ANY OTHER PROVISION OF THESE LEGAL TERMS, WE RESERVE THE RIGHT TO, IN OUR SOLE DISCRETION AND WITHOUT NOTICE OR LIABILITY, DENY ACCESS TO AND USE OF THE SERVICES TO ANY PERSON FOR ANY REASON OR FOR NO REASON.

Upon termination, your right to use the Services will immediately cease. All provisions which by their nature should survive termination shall survive.

We reserve the right to change, modify, or remove the contents of the Services at any time or for any reason at our sole discretion without notice. We have no obligation to update any information.

We do not guarantee the Services will be available at all times. You agree that we have no liability whatsoever for any loss, damage, or inconvenience caused by your inability to access or use the Services.

These Legal Terms and your use of the Services shall be governed by and construed in accordance with the laws of the Netherlands, without regard to its conflict of law principles. The application of the United Nations Convention on Contracts for the International Sale of Goods is expressly excluded.

If you are a consumer residing in the European Union or European Economic Area, mandatory consumer protection laws of your country of residence may apply to the extent required by law.

To expedite resolution and control the cost of any dispute, controversy, or claim related to these Legal Terms, you agree to first attempt to resolve any dispute informally by contacting us.

Any legal action or proceeding arising out of or relating to these Legal Terms shall be brought exclusively in the competent courts of the Netherlands, and the parties hereby consent to the personal jurisdiction of such courts.

To the fullest extent permitted by law, any claim must be brought within one (1) year after the cause of action arises, or such claim is permanently barred.

There may be information on the Services that contains typographical errors, inaccuracies, or omissions. We reserve the right to correct any errors, inaccuracies, or omissions and to change or update the information at any time, without prior notice.

THE SERVICES ARE PROVIDED ON AN "AS-IS" AND "AS-AVAILABLE" BASIS. YOU AGREE THAT YOUR USE OF THE SERVICES WILL BE AT YOUR SOLE RISK. TO THE FULLEST EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

WE MAKE NO WARRANTIES OR REPRESENTATIONS ABOUT THE ACCURACY OR COMPLETENESS OF THE SERVICES' CONTENT AND ASSUME NO LIABILITY OR RESPONSIBILITY FOR ANY ERRORS, MISTAKES, OR INACCURACIES.

TO THE FULLEST EXTENT PERMITTED BY LAW, IN NO EVENT SHALL WE OR OUR DIRECTORS, EMPLOYEES, OR AGENTS BE LIABLE TO YOU OR ANY THIRD PARTY FOR ANY DIRECT, INDIRECT, CONSEQUENTIAL, EXEMPLARY, INCIDENTAL, SPECIAL, OR PUNITIVE DAMAGES, INCLUDING LOST PROFIT, LOST REVENUE, LOSS OF DATA, OR OTHER DAMAGES ARISING FROM YOUR USE OF THE SERVICES.

IN JURISDICTIONS WHERE LIMITATION OF LIABILITY IS NOT PERMITTED, OUR LIABILITY SHALL BE LIMITED TO THE MAXIMUM EXTENT PERMITTED BY LAW AND, IN ANY EVENT, SHALL NOT EXCEED THE AMOUNT PAID BY YOU TO US IN THE SIX (6) MONTHS PRECEDING THE EVENT GIVING RISE TO THE CLAIM.

You agree to defend, indemnify, and hold us harmless from and against any loss, damage, liability, claim, or demand, including reasonable attorneys' fees and expenses, made by any third party due to or arising out of your use of the Services, your breach of these Legal Terms, or your violation of any law or the rights of a third party.

We do not assume responsibility for data you or your organization store or transmit through the Services. You are solely responsible for backing up your data.

Visiting the Services, sending us emails, and completing online forms constitute electronic communications. You consent to receive electronic communications and agree that all agreements, notices, disclosures, and other communications satisfy any legal requirement that such communication be in writing.

California residents are entitled to specific rights regarding personal information under applicable law. If you have a complaint, you may contact the California Department of Consumer Affairs.

Entire Agreement. These Legal Terms, together with any policies or rules posted on the Services, constitute the entire agreement between you and us and supersede all prior or contemporaneous agreements, communications, and proposals, whether oral or written. Assignment. You may not assign, transfer, or delegate any of your rights or obligations under these Legal Terms without our prior written consent. We may freely assign or transfer these Legal Terms, in whole or in part, without restriction. No Third-Party Beneficiaries. These Legal Terms are for the sole benefit of the parties and do not confer any rights or remedies upon any third party. No Fiduciary Relationship. Nothing in these Legal Terms shall be deemed to create any partnership, joint venture, agency, fiduciary, or employment relationship between you and us. Waiver. Our failure to enforce any right or provision of these Legal Terms shall not operate as a waiver of such right or provision. Severability. If any provision of these Legal Terms is determined to be unlawful, void, or unenforceable, such provision shall be deemed severable and shall not affect the validity and enforceability of the remaining provisions. Survival. Provisions which by their nature should survive termination, including but not limited to Intellectual Property Rights, Disclaimers, Limitations of Liability, Indemnification, Governing Law, and Dispute Resolution, shall survive any termination or expiration of these Legal Terms. Class Action Waiver. To the fullest extent permitted by applicable law, you agree that any dispute resolution proceedings shall be conducted only on an individual basis and not in a class, consolidated, or representative action. This waiver does not apply where prohibited by mandatory consumer law. Limitation on Injunctive Relief. To the fullest extent permitted by law, you agree that any remedy you may have shall be limited to a claim for monetary damages, and you waive any right to seek injunctive or equitable relief, except where such waiver is prohibited by mandatory law. Headings. Headings are for reference purposes only and shall not limit or otherwise affect the interpretation of these Legal Terms. Force Majeure. We shall not be liable for any failure or delay in performance caused by events beyond our reasonable control, including but not limited to acts of God, war, terrorism, riots, labor disputes, governmental actions, internet or hosting failures, or third-party service interruptions.

Email: support@fyzno.com

Website: https://fyzno.com